Q: Where is your company address?
A: Our production department and sales department are all in Sichuan.
Q: Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings.
Q: Can you give a warranty for your products?
A: Yes, we extend a 100% satisfaction guarantee on all items. Please
feel free to feedback immediately if you are not pleased with ESOE
's quality or service. If there is a quality problem, please kind
to provide the pictures to show the problems by e-mail.
Q: What material do you use to produce the products?
A: Our material is all virgin WC powder which is purchased from the
leading manufacturers of tungsten carbide in China, we have built a
long time and very good business relationship with them and we can
get high-quality raw materials at a very competitive price.
Q: How many kinds of tungsten carbide types can you supply?
A: We are a professional manufacturer of tungsten carbide products,
our products cover tungsten carbide tips, tungsten carbide inserts,
tungsten carbide bushing, mould, milling drill tips, carbide ball
tips, tungsten carbide plate, tungsten carbide raw tips, tungsten
carbide wear-resistant tool parts, etc. We can also produce
customized products if you can provide us the drawings and detail
information about the products you need since we have our own
factory and advanced equipment.
Q: What about the shipment?
A: If the total weight of the cargo is less than 10kgs, we can send
you the cargo by express, if the weight of the cargo is heavier
than 10kgs, the cargo will be transported by sea.
Q: Are free samples available?
A: Yes, free samples are available. You are welcomed to ask for
samples before place an order, but you should pay for the cost of
the sample and the freight fee at first if you can place an order
in the future, we will reduce the total cost of the samples and the
freight fee from the total value of the order.